Time: 1/10/12 4:45pm PST
Location: Amsterdam
Maintenance window: 60 minutes
Affected services: Edge05 Pull Zone
Impact: Traffic will be rerouted to nearby PoPs.
Regards,
Operations Team
Archive for the ‘Maintenance’ Category
Edge05 Amsterdam Maintenance
Tuesday, January 10th, 2012Edge05 New York Maintenance
Thursday, January 5th, 2012We will be adding RAM to Edge05 in New York on 01/05/2012 at 2:45pm PST. This will only briefly affect customers with zones on Edge05. The maintenance window is 90 minutes, and we expect the work to last 25 minutes. During this service period, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge05 Amsterdam Maintenance
Tuesday, January 3rd, 2012We will be adding RAM to Edge05 in Amsterdam on 10/03/2012 at 3pm PST. This will only briefly affect customers with zones on Edge05. During this 30 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge13 Amsterdam Maintenance
Tuesday, January 3rd, 2012We will be upgrading our RAID controllers in Amsterdam on 10/03/2012 at 3:30pm PST. This will only affect customers with zones on Edge13. During this 60 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge05 Los Angeles Maintenance
Wednesday, December 28th, 2011We will be adding RAM to Edge05 in Los Angeles on 12/29/2011 at 12pm PST. This will only briefly affect customers with zones on Edge05. During this 30minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Maintenance – New York
Tuesday, December 13th, 2011Our upstream provider will be upgrading a backbone router on the New York, NY backbone on 12/16/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 60 minutes. During this time, customers will likely experience higher latency in the New York region, as traffic gets routed to nearby points of presence.
We appreciate your patience during this work and welcome your feedback.
Update: 12/15/2011 12:41pm
Maintenance Notification: Our upstream provider has shortened the maintenance window and moved it forward to 12:00 am – 04:00am EST (local time). The outage is still expected to be 60minutes.
Affected services include: Push Zone FTP
Please initiate a live chat, or email us at support@netdna.com if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.
Thank you,
Operations Team
Maintenance – Los Angeles
Tuesday, December 13th, 2011Our upstream provider will be upgrading an IP core router on the Los Angeles, CA backbone on 12/15/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 45 minutes. During this time, customers will likely experience higher latency in the Los Angeles region, as traffic gets routed to nearby points of presence.
We appreciate your patience during this work and welcome your feedback.
Update: 12/14/2011 3:59pm
Maintenance Notification: Our upstream provider is undergoing maintenance at our Los Angeles datacenter; there is anticipated downtime of 45 minutes on December 15th between the hours of 12:00 am – 5:00 am PST (local time).
Affected services include: Control Panel, API, Helpdesk and Billing system.
Please initiate a live chat if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.
Thank you,
Operations Team
Scheduled Maintenance on European Edge
Wednesday, July 13th, 2011We will be upgrading the hardware of one of our European edges to allow for better performance and additional capacity. This upgrade will take place on July 14 and will be from 23:00 to 02:00 (local time). There will be no downtime, as we will be rerouting all traffic to different datacenters. However, because of this rerouting, you may experience higher latency than usual. It is expected for this upgrade to take no longer than sixty minutes during our time window.
Schedule maintenance on Datacenter LAX3
Monday, June 27th, 2011There will be a scheduled maintenance on Monday, June 27, at 10 PM (PST) on one of our LA Nodes (LAX3) . This should last no longer than a mere minute and will only affect MaxCDN’s API, control panel, and HDDN Servers.
Control Panel 2.9.0 Launch
Tuesday, May 24th, 2011Today marks the launch of Control Panel 2.9. This cumulative effort by our engineers and developers resulted in significant upgrades, from a new product to in depth monitoring.
Control Panel 2.9 is flagshipped by a new dynamic content caching product (beta). Not to be overshadowed, features such as a network status page and improved Google analytics code were released, and are a direct result of your feedback. You spoke your mind, and we listened.
Regarding CP 2.8, it was an internal update, and we decided you shouldn’t be bothered with the fine print. After all, our job is to keep you moving…fast.
NEW FEATURES
- FULL ZONE
This new product, currently in beta, will allow dynamic content caching. Contact sales@netdna.com for details.
- NETWORK STATUS
Our solution to proactive monitoring and increasing transparency. The feature provides detailed live reporting of Edge clusters and API.
IMPROVEMENTS
- GOOGLE ANALYTICS
has been optimized with the control panel by using faster code, reducing any drag that might have been felt in the past.
BUG FIXES
- VOD ZONE
an error that occurred when creating a VOD zone with a custom domain on the Create Zone Form was fixed.
