Time: 1/10/12 4:45pm PST
Location: Amsterdam
Maintenance window: 60 minutes
Affected services: Edge05 Pull Zone
Impact: Traffic will be rerouted to nearby PoPs.
Regards,
Operations Team
Edge05 Amsterdam Maintenance
January 10th, 2012
Edge05 New York Maintenance
January 5th, 2012
We will be adding RAM to Edge05 in New York on 01/05/2012 at 2:45pm PST. This will only briefly affect customers with zones on Edge05. The maintenance window is 90 minutes, and we expect the work to last 25 minutes. During this service period, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge05 Amsterdam Maintenance
January 3rd, 2012
We will be adding RAM to Edge05 in Amsterdam on 10/03/2012 at 3pm PST. This will only briefly affect customers with zones on Edge05. During this 30 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge13 Amsterdam Maintenance
January 3rd, 2012
We will be upgrading our RAID controllers in Amsterdam on 10/03/2012 at 3:30pm PST. This will only affect customers with zones on Edge13. During this 60 minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Edge05 Los Angeles Maintenance
December 28th, 2011
We will be adding RAM to Edge05 in Los Angeles on 12/29/2011 at 12pm PST. This will only briefly affect customers with zones on Edge05. During this 30minute maintenance window, traffic from the affected area will be routed to nearby PoPs.
This is one in a series of upgrades throughout the next few weeks. Please schedule downtime on your internal monitoring systems accordingly, and stay posted as we continue to provide updates.
Regards,
Operations Team
Maintenance – New York
December 13th, 2011
Our upstream provider will be upgrading a backbone router on the New York, NY backbone on 12/16/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 60 minutes. During this time, customers will likely experience higher latency in the New York region, as traffic gets routed to nearby points of presence.
We appreciate your patience during this work and welcome your feedback.
Update: 12/15/2011 12:41pm
Maintenance Notification: Our upstream provider has shortened the maintenance window and moved it forward to 12:00 am – 04:00am EST (local time). The outage is still expected to be 60minutes.
Affected services include: Push Zone FTP
Please initiate a live chat, or email us at support@netdna.com if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.
Thank you,
Operations Team
Maintenance – Los Angeles
December 13th, 2011
Our upstream provider will be upgrading an IP core router on the Los Angeles, CA backbone on 12/15/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 45 minutes. During this time, customers will likely experience higher latency in the Los Angeles region, as traffic gets routed to nearby points of presence.
We appreciate your patience during this work and welcome your feedback.
Update: 12/14/2011 3:59pm
Maintenance Notification: Our upstream provider is undergoing maintenance at our Los Angeles datacenter; there is anticipated downtime of 45 minutes on December 15th between the hours of 12:00 am – 5:00 am PST (local time).
Affected services include: Control Panel, API, Helpdesk and Billing system.
Please initiate a live chat if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.
Thank you,
Operations Team
NetDNA Slashes Prices!
November 11th, 2011
Hello Everyone,
As you might have heard, we have recently had a major pricing change which was announced in our press release on Oct. 31st, 2011.We are happy to bring you even more competitive rates while still providing outstanding customer support and personalized service.If you have any questions or would like to more information, please feel free to contact your account executive.
The full press release with all the details starts here:
LOS ANGELES, Oct 31, 2011 (BUSINESS WIRE) — NetDNA today announced online customer service features and new pricing for its content delivery services to make them easier to use, more transparent and the low-price alternative to comparable solutions such as Amazon CloudFront.
The growing importance of web performance optimization — which impacts everything from search engine rankings to online sales — has opened the content delivery network (CDN) market to customers who are turned off by the negotiated pricing schemes, service implementation delays and extra customer service charges that are pervasive in the industry.
One example is BuySellAds.com, an online ad buying and selling service that switched from Amazon CloudFront to NetDNA because its superior services enabled more complete file control. Complete caching control over files is critical to BuySellAds.com’s business in order to deliver fast service to its customers.
The changes impact NetDNA’s pay-as-you-go MaxCDN(TM) service for small and medium businesses customers and it’s enterprise-class NetDNA(TM) service.
NetDNA services for U.S. and European distribution are priced at six cents per gigabyte for the first 10 terabytes to as low as one cent per gigabyte for users who exceed 5 petabytes. For Asian distribution the price range is ten cents per gigabyte ranging to 3.2 cents per gigabyte for the same traffic volumes. Included in that pricing is custom secure sockets layer (SSL), 24/7 support via phone, email or chat, no overage penalties, service level agreements and customized service development via an XML application-programming interface (API) or through the NetDNA service team.
MaxCDN pricing includes an introductory price of $39.95 for the first terabyte of service. After that, prices range from seven cents per gigabyte for the first 10 terabytes all the way to two cents per gigabyte for services more than five petabytes. All of these services are global and feature unlimited zones and shared SSL.
The company has enhanced its online control panel for both services to provide access to real-time provision services and to cache purge capabilities. With this tool, customers can implement new zones or provision new accounts in real time. The tool also provides real time reporting and analytics on data transfers.
Additionally, the company is providing plug ins for instant integration with leading content management and blogging systems including Drupal, WordPress, Joomla, SocialEngine, X-Cart and others. Also, Amazon EC2 and S3 services integrate well with NetDNA.
“The need for CDN services is critical to every website owner who needs to improve user experience, monetize their website or boost SEO,” said David Henzel, vice president of marketing at NetDNA. “We’ve seen this shift happen before in the web hosting market, and with our enhanced services NetDNA is leading the way for this shift to happen within the CDN market.”
“While initially our decision to switch from Amazon CloudFront to NetDNA was because NetDNA offered better and fairer pricing and more control over our files, over time we have discovered that working with NetDNA means much more than simply cost and control,” said Todd Garland, founder of BuySellAds. “A relationship with NetDNA is about having a true partner who is responsive and able to support our changing needs as our business grows and develops.”
Availability
The new pricing and services are available effective today. http://www.netdna.com/pricing/
To get more information on services, contact sales@netdna.com.
About NetDNA, LLC
NetDNA, LLC is a fast growing content delivery network (CDN), providing affordable content delivery solutions to over 5,000 customers worldwide. With extensive domain knowledge and several prior successful start-ups by the executive team, NetDNA allows customers to quickly and affordably implement CDN services on their site, to improve website performance.
The company is privately held and headquartered in Los Angeles, California. More information is at http://www.netdna.com .
SOURCE: NetDNA, LLC
Meet NetDNA @ GDC Online 2011 in Austin, TX
October 6th, 2011
We will be attending and exhibiting at the Game Developers Conference in Austin, TX October 10th through the 13th.
Be sure to stop by our booth #617 to meet part of our team. We will be on hand to answer any question you can throw at us about our Content Delivery Network.
Email, or call us to make an appointment to meet with one our management team or staff representatives.
David Henzel – VP of Marketing – dhenzel@netdna.com – +1 323 301 1400 ext 230
Scheduled Maintenance on New York PoP on 07/26
July 25th, 2011
On 07/26, beginning at 15:00 EST / 19:00 GMT, we will be adding servers to our New York node to improve performance and add capacity. At the same time, we will be performing maintenance on one of our Edges.
There will be NO downtime, however push zone traffic will be re-routed to other nodes, resulting in slightly higher latency for the duration of the upgrade.
The maintenance is scheduled to conclude on 07/27 at 15:00 EST / 19:00 GMT.
Update
Maintenance is taking longer than initially anticipated. We will provide further updates, as new information arises.
Thank you for your patience.
