We know it has been awhile since our last control panel updates were released, but we wanted to make this one a good one and come out with some ground breaking industry features that will make the NetDNA experience a memorable one. As with all our new features each was requested by our customers, and each adds a new level of flexibility and personal account management control.
New Control Panel Features:
File Manager 1.0: As the number one most requested feature from our media streaming clients our development team has created a new file management system accessible on all VOD Zones under the Assets sub tab. The new File Manager will allow you to easily copy and paste simple streaming video embed code for each of your video files utilizing Flowplayer with some skin customization, or by clicking the Other Players tab you will be able to copy and paste the code necessary to work with any flash based video player. Note that customers will still need to upload thier videos through FTP and SFTP.

Live Zone Provisioning: As a commonly requested feature for our video streaming clients direct from our media server partner Wowza Media Systems, it is now possible to provision a Live streaming zone in real-time. After payment of the $99 one-time setup fee and $150 per month minimum viewer hours fee the zone will be 100% active and ready for use. Any viewer hour overages will be billed the following month on the zone creation anniversary date. Newly created Live Zones are compatible with any Flash based RTMP or RTSP media encoder including Adobe Media Encoder Live or Wirecast, both of which we highly recommend.
Enable/Disable Robots.txt: Customers can now use a new Pull Zone feature to enable and disable the creation of a robots.txt file that they can also customize through the Control Panel. This feature will help the content to be considered as original and not duplicate as it will not allow the search engines to crawl the cached content on our edge servers. Thus it reduces the risk of existing SEO rankings being affected. This feature can be found under the Manage section of the Pull Zones dashboard page under Advanced Settings.

Set Default Cache Time: Under the Advanced Settings tab of the Pull Zone management settings, customers can now set a custom static file cache time By default our system will set a default cache time of 24 hours (1 day) for the max amount of time a static file will remain on our edge servers before we attempt to re-cache the content from the origin server. The new control feature allows each zone to have independent settings allowing the default cache time to be set to 1 day, 7 days, 1 Month and 12 Months.

Override Cache-Control Header: Under the Advanced Settings tab of the Pull Zone management settings, customers can now set whether they would like us to override the default cache-control headers that are sent from their origin server. This new setting is an override on the browser level for the max amount of time to cache a static file. Options for Max-Age browser value include No Override (Default), 1 day, 7 days, 1 Month and 12 Months.

Control Panel Improvements:
New Contact Us Form: Because we are very eager to hear what you think we have created a new contract us form that give you the option to submit an email ticket to one of four departments. Bugs will go direct to our development department, feedback will go direct to our management team, support and sales will go to their respective departments. We encourage all of our existing customers and potential new customers to contact us at anytime, beside the contract form for existing customer use, potential customers can contact us via email, live chat and telephone 24/7/365.
Column Sorting: It is now possible to sort zone information and customer information without having to reload the control panel page. This small but mighty feature should allow for a more pleasurable user experience.
If you have any questions or feedback of any kind please contact us!
We know it has been awhile since our last control panel updates were released, but we wanted to make this one a good one and come out with some ground breaking industry features that will make the NetDNA experience a memorable one. As with all our new features each was requested by our customers, and each adds a new level of flexibility and personal account management control.
New Control Panel Features:
File Manager 1.0: As the number one most requested feature from our media streaming clients our development team has created a new file management system accessible on all VOD Zones under the Assets sub tab. The new File Manager will allow you to easily copy and paste simple streaming video embed code for each of your video files utilizing Flowplayer with some skin customization, or by clicking the Other Players tab you will be able to copy and paste the code necessary to work with any flash based video player. Note that customers will still need to upload thier videos through FTP and SFTP.
Live Zone Provisioning: As a commonly requested feature for our video streaming clients direct from our media server partner Wowza Media Systems, it is now possible to provision a Live streaming zone in real-time. After payment of the $99 one-time setup fee and $150 per month minimum viewer hours fee the zone will be 100% active and ready for use. Any viewer hour overages will be billed the following month on the zone creation anniversary date. Newly created Live Zones are compatible with any Flash based RTMP or RTSP media encoder including Adobe Media Encoder Live or Wirecast, both of which we highly recommend.
Enable/Disable Robots.txt: Customers can now use a new Pull Zone feature to enable and disable the creation of a robots.txt file that they can also customize through the Control Panel. This feature will help the content to be considered as original and not duplicate as it will not allow the search engines to crawl the cached content on our edge servers. Thus it reduces the risk of existing SEO rankings being affected. This feature can be found under the Manage section of the Pull Zones dashboard page under Advanced Settings.
Set Default Cache Time: Under the Advanced Settings tab of the Pull Zone management settings, customers can now set a custom static file cache time By default our system will set a default cache time of 24 hours (1 day) for the max amount of time a static file will remain on our edge servers before we attempt to re-cache the content from the origin server. The new control feature allows each zone to have independent settings allowing the default cache time to be set to 1 day, 7 days, 1 Month and 12 Months.
Override Cache-Control Header: Under the Advanced Settings tab of the Pull Zone management settings, customers can now set whether they would like us to override the default cache-control headers that are sent from their origin server. This new setting is an override on the browser level for the max amount of time to cache a static file. Options for Max-Age browser value include No Override (Default), 1 day, 7 days, 1 Month and 12 Months.
Control Panel Improvements:
New Contact Us Form: Because we are very eager to hear what you think we have created a new contract us form that give you the option to submit an email ticket to one of four departments. Bugs will go direct to our development department, feedback will go direct to our management team, support and sales will go to their respective departments. We encourage all of our existing customers and potential new customers to contact us at anytime, beside the contract form for existing customer use, potential customers can contact us via email, live chat and telephone 24/7/365.
NetDNA Servers upgraded with Solid State Drives (SSDs)
July 30th, 2010 posted in NewsWe have upgraded all our servers (Pull Zone and Push Zone servers) from the normal Hard Disk Drive (HDD) to blazing fast Solid State Drive (SDD). By introducing the latest SSD technology into our network architecture we have successfully reduced our network latency by providing high-speed disk Input/Output capabilities, allowing us to deliver data and files faster.
SSDs are very different compared to the traditional hard disk drives in terms of how they write or retrieve data on microchips.
Advantages of SSD’s:
- There are no moving heads or spinning disks which results in faster random access of data because there is no “Seeking Motion” as required in HDD’s
- Consistent read performance because physical location of data is irrelevant for SSDs.
- Lack of moving parts provides higher mechanical reliability, lower power consumption and emits less heat than HDD’s.
SSD’s in the servers will allow customers to have faster file operations, ultimately speeding up our Content Delivery Solutions even further. With NetDNA you can always be assured that we will be quick to react to new technology changes and always pass on any network architecture savings and benefits back to our loyal customers.
NetDNA.com Selects Wowza as its Premiere Media Server Partner for HDDN.com Video CDN
July 19th, 2010 posted in News
NetDNA.com has teamed up with Wowza Media Systems®, the media server software company, to serve all of its audio and video streaming content through the Wowza Media Server® 2 platform. By taking advantage of Wowza’s unified delivery platform it allows our brand HDDN.com to make a major impact in the media streaming market without having to invest in multiple delivery platform licenses and management requirements.
With this partnership, we plan to offer the most affordable and easiest to use video and audio delivery platform around the globe. With the launch of HDDN.com video-focused brand, we have taken a giant leap into the streaming media market by offering high quality, competitively priced packages to serve high definition content through its dedicated high-speed distribution network. Because of how versatile each Wowza Media Server is, it allows us to take advantage of its full content delivery footprint around the globe utilizing the NetDNA Anycast DNS network for intelligent packet routing as well as integration between the Wowza API and the custom NetDNA API for improved customer implementation and setup.
About Wowza Media Systems
Wowza Media Systems is the media server software company that provides an industrial strength infrastructure for live video, video-on-demand, live recording and video chat. For more information, visit Wowza Media Systems at www.wowzamedia.com.
Control Panel 1.8 Released
July 15th, 2010 posted in NewsToday we proudly released version 1.8 of our Control Panel!
The improvements in this release allow us to be even more flexible then we where before.
New Features:
Custom Domains: From now on you are able to have 7 Custom Domains per Pull or Push Zone. On request we can provide you as many Custom Domains as you need.

Wildcards for Custom Domains: We developed a way to enable wild cards for on Custom Domains, to help you to integrate your project even easier with our Content Delivery Network.
Content Disposition: Using this new feature, you can force a zone to have all files in it automatically downloaded (such as movies that the user should download and not stream). When enabled the Content Disposition Feature will set the modify the http header and force all files to behave as if the end-user chose the save as dialog. You will find this feature under the Advanced Zone Settings.
Automatic Secure Token Setup: It allows you to Setup a Secure VOD Zone just as easy as a normal Video on Demand Zone. This feature is only available on our Video Solution HDDN.com.
Bug Fixes:
UI issue on the popular files export report.
If you have any questions or feedback of any kind please contact us.
Control Panel 1.7 released
July 8th, 2010 posted in Service UpgradesWe have released Control Panel version 1.7.
This is mainly a backend update that has included code cleanups and backend changes so our support and sales staff can support our clients better.
There are no visible changes that you will notice inside of the control panel itself, but rest assured, there was an update and the version number didn’t just miraculously change ![]()
Control Panel 1.6 Released
June 23rd, 2010 posted in Control PanelNetDNA is proud to present Control Panel version 1.6 release.
The following are the new features / bug fixes that were included in this release:
New Features
- [Pull Zone] Added the ability to enable / disable the Query String caching
- [Push Zone] Added the ability to control the expires headers
- [VOD Zone] Added a feature to the VOD debug tool to debug secure streams
- [Pull Zone] Added the ability to manage the Origin IP when it is changed
- [Pull Zone] Added the ability to to view the header information to the Cache Inspector
- [All Zones] Added the ability to specify date ranges in graphs
- [Pull Zone / Push Zone] Added the ability to accept wildcard’s in the HTTP Referrer Protection
- [All Zones] Added the cache hits % and month to date hits to graphs.
Bug Fixes
- [All Zones] Fixed an issue with the cache hits by hour not reporting correctly in all cases
- [Pull Zone] Fixed an issue where the Origin IP was not updated when the Origin URL was changed
Have fun with it and let us know if you have any feedback or feature requests!
Control Panel 1.5 Released
May 18th, 2010 posted in Control PanelNetDNA is proud to release its newest version 1.5.
The following are the new features / bug fixes that were released in this version.
New Features
- [Pull Zone / Push Zone] Added valid referrers for zones to prevent hot-linking under advanced options.
- [Push Zone] Added functionality to turn on gzip compression
- [Pull Zone] Added a cache inspector to verify all edges have the most updated file cached
- [VOD Zone] Added a debug to test a file from all edge locations directly
Bug Fixes
- [Push Zone] Changed text for Push Zone replication time to reflect current replication times.
- [Pull Zone / Push Zone / VOD Zone] Fixed a bug with the transfer per day and node hit graphs.
- [Pull Zone] Fixed an erroneous error message for Purge Cache
- [Login] Cleared up error when invalid login was use
Have fun and let us know if you have any feedback or feature requests!
Control Panel 1.4.1 Release
April 6th, 2010 posted in NewsWhat’s new?:
1. Updated API Documentation (in the Support section)
2. Some customers reported slowness in our control panel after the 1.4 release. We’ve made some changes to prevent these issues.
– optimized slow queries for the following methods (14 seconds was reduced to around 2 seconds) for the “Most Popular Files” graphs and widgets
– added client side caching for minified js and css files
Don’t hesitate to share any feedback with us.
A special thanks to Bryan, Billy and Steve for this release.
Control Panel 1.4 Release
April 2nd, 2010 posted in NewsControl Panel version 1.4 has been released over the past week. All customers are fully upgraded to the new code:
- Activity Viewer: Latest control panel activity viewer.
- Video Debugger: See videos per PoP
- Default Compression File types changed: Added “Application/Javascript” to the default Pull Zone compression list.
Full list:
- Fixed occasional zend error message showing up at the bottom when creating a push/vod zone
- Fixed push zone renaming to properly update dns
- Added Last Activity
- New Service Updates layout (lists last 5 updates)
- New button style and some minor css enhancements
- Some UI theme refinements
- New VOD debug tool
- Preloaded and Ajaxified create new zone on pull zone list
- Preloaded and Ajaxified create new zone on manage pull zone
- Preloaded and Ajaxified create new zone on push zone list
- Preloaded and Ajaxified create new zone on manage push zone
- Preloaded and Ajaxified create new zone on vod zone list
- Preloaded and Ajaxified create new zone on manage vod zone
- Refactored passwordmeter.js into a jquery plugin to support multiple password meters on one page
- Updated all templates with password meters to use the jquery plugin
- Added Live Zone listing and portal page
- Css/Js minification for speed increases on the control panel
- added “View all reports” button icon on zone portal
- added “View all reports” button icon on dashboard reports widget
- Completed the Edit API key section
- Toggle on/off compression on pull zone portal
- In-place ajax-loader icon
- took out the depency on jquery.blockUI plugin and created a custom ajax notifier plugin with the help of jquerytools which is easier to configure. This one easily supports ajax loading icons and custom messages.
- updated all ajax notifiers on these pages
- added ajax icon while loading rss feeds
- added min-height on files list on dashboard and manage pages so files tab won’t be smaller when there are no files to list
- moved today’s transfer to a new column on Zone listing pages
- made totals row height bigger on pull/push/vod lists
- removed origin url column on pull zone
- added success/provisioning error messages for:
- Pull Zone basic info update
- Pull Zone custom domain update
- Push Zone basic info update
- Push Zone custom domain update
- VOD Zone update
- fixed javascript in adding of custom domains in pull zones and push zones
- added external link icon for external links under pull zone and push zone listing
- Updated content-type list for compression to include “Application/Javascript”
Enjoy! Please contact us with any feedback.
POP: LAX – Emergency Maintenance 2/12/2010 @ 2200 PST
February 12th, 2010 posted in Network StatusOur upstream provider will be doing emergency maintenance to replace a Line Card that is failing in their Core Router. This will bring the LAX POP down for approximately 1 hour.
LAX will automatically be removed from the anycast Network and all traffic will be re-routed to the next closest city. No downtime is expected however there will be additional latency for clients that would have normally hit the LAX datacenter.






